Frequently Asked Questions
Everything you need to know about our discreet and stylish solutions.
How do I determine the correct size for wearable products?
We provide a detailed size chart on every product page. We recommend measuring your waist and hips accurately to ensure a secure, leak-proof fit that remains comfortable throughout the day.
Is the packaging discreet?
Yes, all orders are shipped in plain, unmarked boxes or mailers. There are no logos or product descriptions on the outside of the package to ensure your complete privacy.
What is your return policy for hygiene products?
Due to the sensitive nature of our products, we can only accept returns on items that are unopened, unworn, and in their original sealed packaging within 30 days of purchase.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout if you require your supplies more urgently.
Are your reusable products machine washable?
Most of our reusable fashion line is machine washable. We recommend washing on a gentle cycle with mild detergent and air drying to maintain the integrity of the waterproof barriers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and FSA/HSA cards for eligible healthcare-related purchases.